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Overview
Enterprise Feature Platform Migration Product ManagerProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
As a Manager, Product Management on AIML’s Enterprise Feature Platform (EFP) product team, you will be the voice of the customer, identifying opportunities for reuse, standardization, and innovation. Your customer is defining industry-leading ‘Decisioning Algorithms’ automating Billions of Dollars in decisions including Credit Line Increases, Fraud, Marketing, Multi-Card decisions more. You’ll also have your future customers who will need generalized tooling and AgenticAI that you will define and deliver so they may onboard and take advantage of the platform's valuable services. The ideal candidate for this role is not only passionate about technology, they deeply empathize with customer/business needs, they love ensuring Operational Excellence permeates the work of the team and has an entrepreneurial spark in how they prefer to lead their work. They are comfortable in conversation with stakeholders ranging from technical customers to senior leadership. The successful candidate will deliver their goals through a network that includes all major Card segments (Mainstreet, UpMarket, Partnerships & Small Business Card) while engaging with Product, Tech, Business Analysis and Risk partners. If this feels like you… keep reading!
Specific responsibilities include, but are not limited to:
Deliver the product strategy for migrating a high value data-feature library to the enterprise platform
Design and support validation techniques to ensure a smooth migration from legacy to modern platform
Meet with leaders in Business organizations to understand their pain points and develop solutions to lower their overhead
Work closely with business and tech partner teams to define requirements and measures of success
Prioritize the product backlog to maximize business and customer outcomes
Incorporate design thinking and analytics to inform product and customer journey design
Maintain an analyzed backlog of work, refining the near term deliverables/epics with Tech.
Support technology teams with escalation and resolution of impediments
Deploy go-to-market strategies to ensure customers can navigate onboarding tools and steps
Serve as the connection between customers, partners, Capital One’s mission, and your team
Walking a mile in your customer’s shoes...EFP strives to test our products as part of the Model Development Lifecycle
We want you if you are:
Passionate about building impactful products and enjoy putting yourself in the shoes of customers
Looking to leverage AI to the fullest extent allowed to improve the thoroughness and efficiency of your work
You are able to concisely describe problems to ensure teams understand them and lead teams to solve those problems
You understand the needs of data scientists, machine learning engineers and/or business decision analysts
You have experience building or working with enterprise platforms with wide-ranging capabilities
You are a continuous learner who revels in asking “dumb questions” and can get up to speed on Technology quickly
You are experienced working in an Agile environment and delivering incremental priorities to maximize value over time
You enjoy zooming out to understand the big picture and derive satisfaction from thinking strategically
You have excellent oral and written communication skills
You are an avid networker to best support customers and work with partner platforms (EMP & GenAI Platform) to ensure our services are aligned with their lifecycles and strategies.
The position will not manage others directly, but as a Product Owner, will lead 1 or more tech pods in delivering their agenda/backlog. Also the product manager will interface with leaders across most of Capital Ones largest Profit & Loss business sectors as they design solutions that enable onboarding to the enterprise data-feature platform.
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered- Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving- Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications:
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications:
At least 1 year experience building Extract, Transform, and Load (ETL/transformation logic) with Python, SQL or other relevant language
At least 4 years of experience working in Agile Product Management
MBA or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Experience working in data science, machine learning, AI and/or automated Business Decision technologies
Experience working closely with enterprise platforms
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $144,000 - $164,400 for Manager, Product ManagementMcLean, VA: $158,400 - $180,800 for Manager, Product Management
New York, NY: $172,800 - $197,200 for Manager, Product Management
Richmond, VA: $144,000 - $164,400 for Manager, Product Management
San Francisco, CA: $172,800 - $197,200 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
How We Hire
We take finding great coworkers pretty seriously.
Step 1 Apply
It only takes a few minutes to complete our application and assessment.
Step 2 Screen and Schedule
If your application is a good match you’ll hear from one of our recruiters to set up a screening interview.
Step 3 Interview(s)
Now’s your chance to learn about the job, show us who you are, share why you would be a great addition to the team and determine if Capital One is the place for you.
Step 4 Decision
The team will discuss — if it’s a good fit for us and you, we’ll make it official!
How to Pick the Perfect Career Opportunity
Overwhelmed by a tough career choice? Read these tips from Devon Rollins, Senior Director of Cyber Intelligence, to help you accept the right offer with confidence.
Your wellbeing is our priority
Our benefits and total compensation package is designed for the whole person. Caring for both you and your family.
Healthy Body, Healthy Mind
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Save Money, Make Money
Secure your present, plan for your future and reduce expenses along the way.
Time, Family and Advice
Options for your time, opportunities for your family, and advice along the way. It’s time to BeWell.
Career Journey
Here’s how the team fits together. We’re big on growth and knowing who and how coworkers can best support you.
