Benefits:
360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our Santa Ana location. Part-time schedule: Wednesdays, Fridays and Saturdays.
Employees are eligible for our Insurance Benefits program after 30 days of employment.
Additional hours may be available on non-patient days.
We Value Team Members Who:
- Life AD&D
- Life Insurance
- Medical Insurance
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Free food & snacks
- Paid time off
- Training & development
- Vision insurance
360 Orthodontics is looking for a detail-oriented, customer-focused Patient Coordinator for our Santa Ana location. Part-time schedule: Wednesdays, Fridays and Saturdays.
Employees are eligible for our Insurance Benefits program after 30 days of employment.
Additional hours may be available on non-patient days.
We Value Team Members Who:
- Show up consistently and on-time.
- Get along well with others and have a supportive, team-player attitude.
- Possess a strong attention-to-detail and desire to get things done accurately.
- Adapt well to a fast-paced environment where changes occur frequently.
- Insurance Benefits program for eligible employees.
- Paid sick leave for eligible employees.
- Orthodontics care included! Need braces? Our qualified team members receive complimentary orthodontics treatment.
- We will provide training on our practice management software, computer systems, and other tools.
- Strong oral and written English skills
- High school diploma
- Be a US citizen or be authorized to work in the United States
- Detail oriented
- Customer focused
- Able to cope well with fast-paced environments
- Bilingual (Spanish) highly preferred
- Greet patients
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Maintain and manage leads and schedule consultations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no-shows
- Organize referrals to other medical specialists
- Dispatch lab work appropriately
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Arrange supporting documents for insurance claims
- Sort and distribute incoming and outgoing postal mail
- Update patient education materials
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
- Participate in off-site health fairs and other company sponsored events
- Perform other clerical/office duties as assigned'
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