The pay range for this role is between $90,000 to $140,000 depending on experience as well as location, and we offer a variety of fantastic benefits including Medical, Dental, Vision, 401(k) with match after one year, and much more!
At Full Life Care, we strive to make each day the best that it can be for every individual. We help our clients and program participants lead independent, purposeful lives. We help adults of all ages—at our program locations, in their homes or in the community, wherever they are—regardless of their income. Learn more about us at https://fulllifecare.org.
We are excited to hire a Director of Human Resources! This role will be an integral part of our operations, responsible for providing day-to-day support of all Human Resources functions, while developing and implementing overall strategy and process execution related to all aspects of HR for Full Life Care team members. Reporting to the Executive Director of Full Life Care, the Director of HR will focus on these initiatives with the overall goal of making Full Life Care the employer of choice in homecare and community-based services. The HR Director has a growth mindset, is a strategic thinker and results-oriented, and embraces the Transforming Age Culture of Excellence to deliver on our mission. This position is primarily remote, with occasional travel as needed, and operates on Pacific Time hours.
Our Human Resources Director:
- Facilitates the development, implementation, monitoring, and measuring of HR strategies and processes.
- Directly oversees the life cycle of human resources for the Full Life Care team members, including but not limited to recruiting, onboarding, offboarding, training, performance management, benefits, compensation, employee relations, coaching and corrective action, leaves of absence, COBRA, and compliance.
- Supports the meeting of hiring goals that meet operational requirements for overall growth.
- Manages the Full Life Care HR team that includes development, coaching, guidance, and oversight.
- Effectively and efficiently collects, organizes and analyzes data to identify trends, and then recommends, develops, and implements solutions to improve processes, team member engagement, performance, retention, and organization performance.
- Updates and maintains HR policies, procedures, and union team member handbook.
- Identifies training needs, develops training programs, and manages or delivers training to meet current and future needs across Full Life Care in collaboration with stakeholders.
- Oversees Performance Management process and systems including redesign, training, implementation, compliance, and metrics.
- Acts a subject matter expert and facilitates processes and policies including but not limited to labor relations, leave management, workers compensation and unemployment claims.
- Ensures compliance with federal, state, and local regulations related to employment, benefits, compensation, leaves of absence, unions, and EEO.
- Facilitates compliance and legal matters, including investigations, legal defense, demand responses and law interpretation in coordination with the VP of People and General Counsel.
- Supports labor relations and union negotiations in partnership with key operational leaders, including the Executive Director and Director of Homecare.
- Develops and maintain relationships with vendors and external partners.
- Is accountable for proposing and managing the HR budget to achieve or exceed department goals by driving a continual focus on best practices and a deeper understanding of the business.
- Proposes policies, programs, and process improvements for best-in-class HR operations.
- Builds solid cross-functional relationships with leadership across Full Life Care and the Transforming Age network.
- Leads internal delivery and adoption of best practices. This may include, but is not limited to employee relations, labor relations, investigations, legal proceedings, compliance, performance management, leaves of absence, etc.
- Efficiently and effectively develops and delivers content in a polished and professional manner for small and large audiences at all levels, and for remote and in-person settings.
- Plan, set priorities, and manage complex projects simultaneously while working under pressure to meet deadlines and achieve business results.
- Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals
- Performs other duties as assigned.
What you need to succeed:
- Bachelor’s degree in human resources, Business, or related field highly preferred, or the equivalent combination of education and experience.
- Seven years or more of progressively responsible HR management experience, preferably with a minimum of four years at a director level.
- Four or more years of experience managing two or more direct reports.
- A minimum of two years of experience leading an HR function supporting five hundred or more team members.
- Senior Human Resources certification (SHRM-SCP or SPHR) preferred.
- Experience with People analytics and HRIS. Workday HCM strongly preferred.
- Comprehensive HR generalist background is required. Direct work experience in the following disciplines of Human Resources: Performance Management, HR Compliance, LOA, Talent Acquisition, Employee Relations, and Labor Relations.
- Comprehensive knowledge of WA state and federal employment laws and regulations
- Computer proficiency and technical aptitude with strong proficiency using MS Office (Excel, Word, PowerPoint, and Outlook) and various technology applications.
- Demonstrated ability to work in a fast-paced environment and effectively and simultaneously manage multiple projects for multiple locations, while producing and communicating results.
- Demonstrated experience managing large-scale projects from conception to implementation.
- Demonstrated ability to collaborate and to develop and maintain effective relationships with executive team members, employees, and business partners at all levels.
- Superior written and verbal communication skills and exceptionally detail oriented.
- Ability to compose professional internal and external business communications including reports, presentations, proposals, memos, letters, and e-mails.
- Must be creative, resourceful, and flexible in response to the environment of a growing organization.
- The ability to effectively advocate ideas and influence internal and external audiences.
- Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures.
- Proficient in analyzing and interpreting HR data and analytics across the team member lifecycle, and then rapidly operationalizes improvements.
- Ability to develop, analyze, and interpret business policies, procedures, training materials, and communications.
