Overview
We are seeking a friendly and motivated Gift Shop Cashier/Associate to join our team. In this role, you will be the face of our restaurant and shop, providing exceptional customer service while assisting guests with their to go orders and purchases. You will play a key role in creating a welcoming atmosphere and ensuring that our customers have a memorable experience at Wagner's. The ideal candidate will possess strong retail skills, clear communication skills, including cash handling and sales techniques, and will be comfortable working in a fast-paced environment.
Duties
- Greet customers warmly and assist them in their to order, finding a table and products in the shop.
- Process transactions efficiently using the Point of Sale (POS) system (clover).
- Handle cash and credit transactions accurately while maintaining proper cash handling procedures.
- Engage customers through upselling techniques to enhance their dining and shopping experience.
- Maintain product displays and ensure the shop is clean, organized, and visually appealing.
- Answer customer inquiries with professionalism and provide information about restaurant history, menu items and gift shop products.
- Assist in inventory management by restocking shelves and conducting regular inventory checks.
- support restaurant staff where needed when very busy.
Requirements
- Previous experience in retail sales is preferred.
- Strong cash handling skills with attention to detail in transactions.
- Basic math skills for accurate pricing and change calculations.
- Ability to upsell products effectively to maximize sales opportunities.
- Excellent phone etiquette for handling customer inquiries over the phone.
- abilities are a plus to better serve our diverse clientele.
- Familiarity with retail math concepts is beneficial for managing stock levels and sales performance.
- Strong interpersonal skills with the ability to work collaboratively within a team environment.
- Flexibility to work various shifts, including weekends and holidays as required.
Join us in creating an enjoyable shopping experience for our customers while developing your retail skills in a supportive environment!
Job Type: Part-time
Pay: $12.50 - $13.50 per hour
Expected hours: 20 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
Ability to Commute:
- Louisville, KY 40214 (Required)
Ability to Relocate:
- Louisville, KY 40214: Relocate before starting work (Required)
Work Location: In person
