Motel Manager Job Description
Job Overview
We are seeking a dedicated and experienced Motel Manager to oversee the daily operations of our motel. The ideal candidate will have a strong background in hospitality and guest services, with the ability to lead a team effectively. This role requires excellent communication skills, a focus on customer satisfaction, and the ability to manage various aspects of motel operations, including front desk management and human resources.
Duties
- Supervise front desk operations to ensure efficient check-in and check-out processes.
- Manage guest services to enhance the overall experience for all visitors.
- Conduct night audits to ensure accurate financial reporting and maintain records.
- Oversee housekeeping staff to ensure cleanliness and maintenance of all rooms and common areas.
- Handle guest complaints and resolve issues promptly to maintain high levels of satisfaction.
- Maintain inventory of supplies and manage ordering as necessary.
- Train, mentor, and evaluate staff performance, fostering a positive work environment.
- Implement marketing strategies to attract new guests and retain existing clientele.
- Ensure compliance with health and safety regulations within the motel.
Experience
- Proven experience in a supervisory role within the hospitality industry is preferred.
- Familiarity with front desk operations and hotel management software is advantageous.
- Strong background in guest services with excellent phone etiquette.
- Experience in human resources functions such as hiring, training, and performance evaluations is beneficial.
- Multilingual or bilingual skills are a plus, enhancing communication with diverse guests.
- A solid understanding of night audit procedures is desirable.
If you are passionate about providing exceptional hospitality experiences and possess the necessary skills to lead our team effectively, we encourage you to apply for this exciting opportunity as a Motel Manager.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Paid time off
Schedule:
- Day shift
- Evening shift
- Every weekend
- On call
Work Location: In person