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Office Specialist

State of Nebraska
Lincoln County, Nebraska
Part time
1 day ago
The work we do matters!
Hiring Agency:
Administrative Services - Agency 65

Location:
Lincoln, NE

Hiring Rate:
$17.254

Job Posting:
JR2025-00018153 Office Specialist - Risk Management (Open)

Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
08-06-2025

Job Description:
The Department of Administration Risk Management Division is currently seeking an Office Specialist to join their team. This position will be responsible for administering the claims process. They will be responsible for answering the phones, responding to emails and directing claims throughout the process. They are needing and individual to provide support throughout the claim process and promptly respond to claimants and address concerns. This individual will also be responsible for other office tasks as they may arise.

Look at what we have to offer!
  • 13 paid holidays
  • Vacation and sick leave that begin accruing immediately
  • Military leave
  • 156% (that's not a typo!) state-matched retirement
  • Tuition reimbursement
  • Employee assistance program
  • 79% employer paid health insurance plans
  • Dental and vision insurance plans
  • Employer-paid $20,000 life insurance policy
  • Public Service Loan Forgiveness Program (PSLF) through the Federal government
  • Wide variety and availability of career advancement as the largest and most diverse employer in the State
  • Opportunity to be part of meaningful work and make a difference through public service
  • Training and Development based on your career aspirations
  • Fun, inviting teammates
  • A safe and secure environment
At the State, we stand by our core values of treating others with dignity and respect, acting ethically in all situations, and creating an environment where our customer is our top priority. Apply to join our team today!

Job Duties: Answering phones and entering in claims. Assigning claims to the agency and send reminders to the agency if they have outstanding claims. Office and Administrative duties assigned to the by the Risk Manager, i.e. taking minutes for the Statewide Safety Committee or team meetings. Processing the claims once we receive a recommendation back from the agency. All other duties assigned within the scope of the classification.
Requirements / Qualifications
Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Preferred Qualifications: Previous office experience and/or legal or business coursework. Written and/or verbal communication experience.
Other: Regular and Reliable attendance is required.

Knowledge, Skills and Abilities: Helpful, but not required, to have a basic understanding or tort law and insurance. Strong communication and organizational skills, initiative and confidentiality. Strong computer skills, primarily Microsoft, Adobe and the ability to be trained on the claims management software. Critical thinking and research skills to determine claim jurisdiction and comprehend claim handling instructions and policies that can vary based on type of claim, amount, etc.

Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.

Instructions for Applying

Important points to remember when applying:
  • The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
  • Make sure your application is complete. Incomplete applications are rejected.
  • You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
  • You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
  • When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.
We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans' Preference.
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