We are looking for a full-time veterinary receptionist to join our team who would be able to be available to work shifts Monday - Wednesday & Saturday from a time range of as early as 7am in the morning and as late as 7pm in the evening.
The Veterinary Receptionist is responsible for providing compassionate and quality service to clients under the supervision of a veterinarian. Duties include, but are not limited to, scheduling appointments, maintaining medical records, organizing all client communications, handling all payments and helping to keep a steady flow throughout the day.
Essential Duties and Responsibilities:
- Provide excellent customer service to clients.
- Handle all forms of client communication (Phone, Email, Fax).
- Schedule appointments and procedures.
- Process payments and handle financial agreements.
- Prepare charts for upcoming appointments and treatments.
- Maintain and update medical records.
- Proper understanding of alphabetization of client files and patient records.
- Clean and disinfect the clinic's facilities.
- Professionally update clients on cases as instructed by doctors.
- Triage patients over the phone to provide doctors with the most accurate information possible.
- Check in patients and direct them to the appropriate location.
- Other duties as assigned.
Qualifications:
- Ability to work professionally in emotional situations.
- Ability to multitask.
- Excellent customer service skills.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Ability to handle stress and work under pressure.
- Knowledge of common terminology and medications.
- Love of animals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
- The employee must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The noise level in the work environment is usually moderate.
- The work environment is usually clean.
- The work environment is sometimes hazardous, such as when handling sharp objects, handling biohazardous materials or working with animals that may be aggressive.
Benefits:
- Competitive pay and benefits package.
- Paid time off, sick leave, and holidays.
- Retirement plan with company match.
- Employee discounts.
Job Type: Full-time
Pay: $16.50 - $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
Work Location: In person
