IT Support

We are seeking a motivated and reliable IT Support professional to join our team.

About Us

Trusted by kiwifruit and avocado growers since the 1980s, at Apata, we continue to live and breathe our mission and purpose today: to deliver Value for all. Our key pillars – Performance, leadership, transparency, and relationships – serve as our foundation for achieving meaningful and long-lasting success.

Driven by our values, our success is achieved through industry knowledge, strong leadership, and investment in high-calibre people and operating equipment. 🥝🥑

At the heart of Apata’s operations lie our harvest and processing facilities, strategically located in Te Puke and Katikati. Our packhouses and cool-storage facilities support our growers and wider kiwifruit and avocado operations.

As our newest team member, you’ll be joining a well-established and highly regarded company where employee health and wellbeing is valued, and high performance is recognised. Some of the benefits our team members receive are:

• Private health/medical insurance
• Paid volunteering leave
• Clothing allowance
• Free Carparking
• Wellness benefits

The Role:

This is a permanent role supporting our internal IT environment across multiple sites. You’ll be part of a close-knit team, assisting with maintenance, upgrades, configuration, and deployment of end-user systems.

Key

Responsibilities

• Provide IT support across hardware, software, and networks
• Troubleshoot issues and assist users
• Manage system setups, updates, and documentation
• Maintain user access and data security
• Foster strong working relationships

We’re looking for someone who has:

• A confident, can-do attitude
• Strong people skills, with the ability to build relationships with a wide range of people while confidently using technology and systems
• A naturally curious and analytical mindset
• Strong computer skills, including a good working knowledge of Microsoft 365 and other common desktop applications
• Excellent interpersonal and communication skills
• Strong problem-solving abilities and the resilience to navigate challenges positively
• Effective time management and organisational skills
• A willingness to learn, adapt, and continuously develop
• A tertiary (or equivalent) qualification
• Understanding of ITIL support principles
• Experience in a Help Desk or IT Support environment

Think this sounds like you? Apply today and let’s grow together.

We encourage applications from candidates who are currently residing in New Zealand and are legally entitled to work in New Zealand.

Apata is committed to wellbeing, diversity and equity. We believe in the strength of diversity and embrace diversity of people, ideas, talents, and experiences. If you have any support or access requirements, we encourage you to advise us so we can support you through your recruitment journey.