Customer Service Representative

About us

Are you ready to join an Industry leading community dedicated to putting humans first? Are you experienced with providing customer support that feels welcoming and professional, with a natural talent for problem-solving? Are you looking for the right work-from-home opportunity while maintaining a positive team vibe?

At Fox & Jane, we believe in pairing great hair with even better experiences- starting from the very first call! Providing high-end efficient support while maintaining a small boutique feel is the key to building long-lasting relationships.

Job Requirements:

• Previous phone-based customer service experience;
• Stable and dependable high-speed internet connection and computer;
• A willingness to learn, grow, ad accept coaching and feedback;
• A commitment to helping upkeep an environment of positivity and acceptance;
• The ability to balance a fast-paced task load while maintaining the highest standards of care, support, professionalism, and empathy;
• Previous beauty industry experience preferred but not required;
• Based in Toronto, Colorado, or New Jersey.

So if you’re looking to join a growing beauty community that prioritizes support, growth, and communication, now is the time to reach out to go above & beyond basic customer care with humans that always have your back!

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Parental leave
• Work from home

Schedule:

• 8 hour shift
• Weekend availability

Work Location: Remote