FRONT DESK / RECEPTION
ADMINISTRATIVE ASSISTANT / RECEPTION
The primary function of Reception is to aid in the customer experience by greeting guests in a timely and welcoming manner.
- Responsible for greeting guests upon arrival and performing initial check-in
- Answers incoming phone calls
- Is knowledgeable about all products and specials and can answer questions involving all aspects of the store
- Assists Manager, and Budtenders with various tasks upon request which may include product labeling, display upkeep, and projects in word or excel
- Responsible for checking company email, and the Memo Board for new staff updates
- Updates printouts which may include running specials
- Responsible for the daily upkeep of the office, waiting room, bud room and bathroom
- Must be proficient in xcel, word, and knowledge of Flowhub is a plus
WORKING ENVIRONMENT
- Maintaining a thorough understanding of health and safety protocol for oneself and others.
- Using security systems as instructed.
- Identifying potential risks within the GMC environment and undertaking to minimize such risks.
- Understanding and utilizing appropriate infection control procedures, maintaining hygiene in work areas and keeping the premises free from hazards.
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Immediate reporting of potential risks as identified.
CONFIDENTIALITY AND DIVERSITY
- In the undertaking of the duties outlined above the Receptionist may have access to sensitive information relating to guests and staff. This must be kept strictly confidential at all times.
- Ensure policies and procedures relating the protection of personal and sensitive data must be adhered to at all times and only divulged to authorize persons.
- Support the equality, diversity and rights of patients in a manner that is consistent with GMC policies.
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The Manager should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors.
TRAINING AND DEVELOPMENT
- Participate in any training program deemed appropriate by the Ownership.
- An annual individual performance review, to include a record of own personal and professional development and discussing targets for the future.
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Taking responsibility for own development, learning and performance and demonstrating skills to other members of staff when required.
MAINTAINING QUALITY
- Effectively prioritize own time and workload
- Alert colleagues to issues of quality and risk
- Assess own performance and take accountability for own actions
- Contribute to the effectiveness of the team by making suggestions for areas of improvement
- Work constructively with individuals in other organizations to meet patient’s needs
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Communicate problems effectively with other team members and work together towards a solution
GMC is an equal opportunity employer and offers a competitive salary with health insurance benefits.
copy of your resume to [email protected]
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09-05-2022ShareNew Rochelle, NY 10801
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