Intake Coordinator/Administrative Assistant (part time)

Playa Vista Mental Health - Los Angeles, CA 90230 (Del Rey area)
$15 - $19 an hour

The Administrative Assistant will provide a wide range of administrative support for a mental health office. In this role, candidates are expected to maintain office operations by receiving and distributing communications, maintaining supplies, and providing high quality customer service for patients and support for clinicians. In this role, candidates are required to adhere to the highest standards of confidentiality. A background in psychology is considered a plus.

Tasks include:

  • Greeting patients in the waiting room
  • Answering phone calls
  • Scheduling appointments
  • Calling insurance companies to verify out of network coverage
  • Calling insurance companies to confirm medication coverage
  • Helping patients submit superbills to insurance companies
  • Helping with finances and day-to-day operations of the office
  • Preparing documents and charts in advance of appointments
  • Providing personal assistant support to the business owner as needed
  • Misc duties that are assigned
  • Daily cleaning and upkeep of offices, waiting room, and bathrooms.

Qualities:

  • Open to learning new skills
  • Flexibility to adapt to changing demands of the job
  • Positive attitude
  • Friendly/caring
  • Attention to detail and consistent follow-through

Requirements:

  • Adherence to confidentiality/willingness to be trained in HIPAA compliance
  • Proficiency with Microsoft Office and other basic computer programs.
  • Knowledge of how to use an EMR
  • Potential Saturday availability (partial day)
  • Flexible schedule to allow for coverage of other staff in case someone is out of the office
  • Bachelor's degree or higher required

The ideal candidate will be an administrative support professional with at least two years of experience, preferably in a medical office setting.

If interested in this position DO NOT CALL, please message us through Indeed. Applicants are required to submit a resume and cover letter through Indeed.

This position is for Thursdays from 5-9pm and Saturdays from 8am-5pm, non-exempt. This is a non-benefited position.

Job Type: Part-time

Salary: $15.00 to $19.00 /hour

Experience:

  • Administrative Assistant: 2 years (Preferred)

Education:

  • Bachelor's (Required)
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