Director of Operations

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Profit sharing

Position Summary
As Director of Operations, you will lead daily operations, drive revenue growth, and manage our care team. You'll supervise our Operations Specialist, handle caregiver recruitment and training, conduct in-home assessments, and develop systems that support scale.

This is a field-based role with responsibility across Georgetown, Leander, Round Rock, Lakeway, and surrounding areas. You must be comfortable working hands-on with clients, caregivers, and community partners.

Key Responsibilities

Grow the Business

Conduct in-home assessments and convert inbound leads

Build referral relationships with hospitals, facilities, and partners

Represent the agency at networking events and in the community

Increase weekly care hours and hit revenue goals

Lead Daily Operations

Oversee scheduling and ensure smooth service delivery

Support recruiting and shift coverage with the Operations Specialist

Build systems to improve shift compliance and retention

Maintain regulatory and quality compliance

Team Leadership

Lead caregiver hiring, onboarding, and training

Implement an accountability model and coach team members

Foster a high-performance, client-focused team culture

What Success Looks Like

Weekly care hours increase 15% each quarter

Reliable shift coverage and low call-out rates

High client satisfaction and strong referrals

Daily operations run smoothly with reduced owner involvement

A strong, scalable care team is in place

Qualifications

Bachelor’s degree preferred (healthcare, business, or related field)

3+ years in home care, senior care, hospice, or healthcare operations

Strong leadership, communication, and time management skills

Proficient with scheduling tools, CRMs, spreadsheets

Willing to travel throughout the North Austin area

Compensation & Benefits

• Base Salary: $60,000 – $75,000
  
• Performance-Based Raises: Your salary will grow directly with business performance, including milestones like increased weekly care hours, client growth, and team scalability.
  
• Equity Opportunity: After 1 year of strong performance
  
• Benefits: Paid Time Off (PTO) and mileage reimbursement
  

This Role Is Ideal For Someone Who:

Wants to grow into an executive leadership role

Thrives in fast-paced, hands-on environments

Enjoys solving problems and building systems

• Is hungry to grow a business — and share in its success

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.