InnVentures Overview:
We offer eligible employees a number of benefits to enhance their health and well-being:
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location:
Embassy Suites Tigard, OR
Overview:
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously.
We offer eligible employees a number of benefits to enhance their health and well-being:
- Company-matched 401(k) plan
- Hotel discounts for you, your family & friends at Hilton brands worldwide, plus 5 free nights at InnVentures managed properties annually
- Life enrichment benefits including employee assistance program and Savings Marketplace through Working Advantage
- Group insurance, including medical, dental, vision and company-paid life insurance
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Voluntary benefits including
- short & long term disability
- accident insurance, critical illness
- voluntary & dependent life insurance
- Flexible Spending Account
- Identity Theft Protection
- Pet Insurance
- Paid Sick Time and paid vacation upon 1st anniversary
- Employee meal provided
- Get access to your earnings on demand with DayForce Wallet
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience.
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay.
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Support the goals of the hotel through teamwork and collaboration with all departments.
Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
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