Front Desk Agent – Lake Clark Air
Location: Anchorage, AK
Lake Clark Air, Inc. is a customer-focused, fast-paced, and engaging small business providing exceptional service in the aviation industry. We are currently seeking a Front Desk Agent to join our team!
About the Role:
As a Front Desk Agent, you will be the first point of contact for our customers, handling reservations, answering phone calls, processing payments, and assisting with check-ins. This is a fast-paced role that requires excellent customer service skills and attention to detail.
We are competitively hiring for positions for full-time employment. Evening and weekend availability is required.
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Answer phone calls and respond to inquiries
- Book reservations accurately and efficiently
- Process payments and handle transactions
- Check in customers and provide necessary flight information
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Qualifications:
- 1+ year of customer service experience (preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and familiarity with reservation systems (training provided)
- Availability to work evenings, weekends, and flexible shifts
Benefits:
- 401(k) with 5% company match
- Paid Time Off (PTO)
- Competitive wages
- Opportunities for overtime
- A dynamic and engaging work environment
Schedule:
- 8-hour shifts
- Day and evening shifts available
- Monday to Friday & weekends as needed
Work Location: In person – Anchorage, AK
Join our team and be part of an exciting aviation environment! Apply today to start your journey with Lake Clark Air.
*Pre-employment drug screen MANDATORY*
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
