Mark Medical Care is a leader in the treatment of Varicose Veins. MMC Vein and Body Aesthetic Centers are located in New York, with offices in Deer Park, Medford, Freeport and Queens. This position is mainly for our Washington Heights location and may be needed at other locations as needed.
Bilingual Spanish Medical Front Desk Associate - Full-Time position
Duties include but are not limited to the following:
- Answers, screens, and directs calls on multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voicemail, or pager.
- Schedules patient appointments.
- Clears messages each morning and delivers to appropriate practitioner.
- Composes and types routine correspondence, as required.
- Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing, as required.
- Organizes and maintains file system, files correspondence and other records.
- Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organize.
- Inputs patient information and demographics into computer system.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Provides account information to patients including but not limited to account balances, histories.
- Provides timely resolution of patient complaints, concerns, and inquiries. Verify patient insurance information including any required authorizations, eligibility and deductibles.
- Builds effective relationships and trust with patients and potential patients by listening to their needs and educating them about the practice and services that are most appropriate for their situation.
- Responds effectively to patients requests.
- Maintains knowledge of changes to medical office environment and competition.
- Supports marketing campaigns and product launches.
- Confirms appointments.
- Performs other related duties, as assigned by management.
Bilingual Spanish/English required.
Health Insurance offered to full-time employees.
Paid Time Off provided.
Job Types: Full-time
Benefit Conditions:
- Only full-time employees eligible
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Plastic shield at work stations
- Temperature screenings
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Ability to Commute:
- Riverhead, NY 11901 (Required)
Ability to Relocate:
- Riverhead, NY 11901: Relocate before starting work (Required)
Work Location: In person
