Job Summary
We are seeking a dedicated and organized Front Desk Receptionist to join our team. This role is pivotal in ensuring smooth operations within our medical office, providing exceptional service to patients and visitors. The ideal candidate will possess a strong understanding of medical office management, including familiarity with care plans, medical terminology, and relevant systems.
Duties
- Greet patients and visitors warmly, providing them with necessary information and assistance.
- Manage incoming calls and direct them to the appropriate personnel or departments.
- Schedule appointments and maintain the appointment calendar efficiently.
- Handle patient check-in and check-out processes, ensuring accurate documentation.
- Review and maintain patient files, ensuring all documentation is complete and up to date.
- Assist with medical billing processes, including verifying insurance information and processing payments.
- Utilize ICD-10 coding for proper documentation of patient diagnoses and procedures.
- Conduct clerical tasks such as filing, data entry, and maintaining office supplies.
- Collaborate with healthcare providers to ensure care plans are accurately documented and communicated.
Requirements
- Proven experience in medical office management or a similar role preferred.
- Familiarity with medical terminology and systems is essential.
- Knowledge of ICD-10 coding is a plus.
- Strong clerical skills with attention to detail for accurate documentation review.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficient in using office equipment such as computers, printers, and telephones.
If you are passionate about providing excellent patient care while managing front desk operations effectively, we encourage you to apply for this rewarding opportunity as a Front Desk Receptionist.
Job Types: Full-time, Part-time
Pay: $17.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
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