Intake Coordinator - Fully Remote from Home - Base + Commission

Our Vision

We're revolutionizing in-home care by seamlessly connecting older adults with expert local caregivers via our easy-to-use mobile and web-based application. Older adults—one of the fastest-growing and underserved populations—represent a trillion-dollar marketplace that by 2030 will serve 19% of the US population. Our platform, developed by our teams in San Francisco and Hamburg, empowers this critical demographic and their family members to choose care on their terms, leading the way for transformation in the world of in-home healthcare.

Role

Are you an experienced inbound sales person (not pure sales) with a passion for making a difference in the lives of seniors and their caregivers? Are you a self-starter who thrives in a startup environment? Herewith is an innovative, rapidly growing app based platform connecting caregivers to those in need of care. We're transforming senior care through our groundbreaking technology.

As our intake Coordinator, you'll play a crucial role in matching exceptional talent who are referred to us by our live tv commercials and local billboard to support our mission of empowering seniors to live their best lives while aging in place with dignity, privacy, and independence. We're raising the bar on senior care and setting a high standard for supporting caregivers to excel in their roles. Herewith provides a platform to assist caregivers and care recipients in connecting in regards to in-home non-medical care opportunities.

In this fast-paced startup environment, we're looking for someone who can dive right in without needing a lot of hand-holding. If you're a proactive, self-motivated individual with the ability to work independently and adapt to new challenges, we want to hear from you!

You will have the opportunity to make a meaningful impact on the lives of seniors and caregivers

Responsibilities:

• Answer inbound calls daily to get jobs from families that the recruiting team will fill by interviewing qualified candidates for caregiver roles, maintaining communication throughout the recruiting process
• Review applications to assess work experience, credentials, and professionalism of applicants
• Ensure positions are filled in a timely manner
• Collaborate closely with Managers to address current recruiting needs, identify future areas of interest, and establish effective communication and hand-off protocols
• Manage scheduling and conducting interviews, progressing candidates through the pipeline, and adhering to standard operating procedures for the recruitment process

Requirements/Qualifications:

• Exceptional interpersonal and communication skills
• Excellent verbal and written communication skills with the ability to listen effectively
• Proactive self-starter who can work independently and meet deadlines in a startup environment
• Ability to thrive in a fast-paced work setting, handling multiple tasks simultaneously
• Strong team player who can forge strong working relationships with colleagues, clients, and the community
• Proven track record of meeting and exceeding goals
• Outstanding organizational and prioritization skills, managing daily, monthly, quarterly, and yearly tasks
• Flexibility to work evenings or weekends as required, demonstrating commitment to the role
• Demonstrated empathy and compassion, understanding the unique needs of the caregiver talent pool and their vital role in senior care

• Home Computer laptop or PC
• Internet
• Quality Headset

Ready to join our team and make a difference in the lives of seniors and their caregivers? Apply now and help us transform the way care is provided to our senior population. Together, we can empower seniors and caregivers to live their best lives.

Good to Have

• Prior experience in caregiver recruiting or a related field is a plus
• Customer Service experience
• Healthcare / Eldercare domain knowledge

Company Culture

We offer an exciting opportunity for you to shape the future of in-home healthcare for older adults, supported by a generously funded start-up with excellent growth & IP ownership opportunities. We value openness and innovation and strive to create a collaborative, community-minded environment for our diverse team.

About Us

Founded in 2018 and privately held, Herewith (formerly Quoori, Inc.) has offices in Hamburg and San Francisco (HQ). We take pride in our growing team of 40+ and value each member's unique expertise and dedication to improving the lives of older adults, their families, and caregivers through empathy and action. We are passionate about the potential of frontier technologies & innovative IPs to solve problems within the home healthcare space. We can't wait to show you more.

EOE

Herewith is an equal opportunity employer. We take pride in our diversity and are committed to sustaining our inclusive environment.

We are an E-Verify employer.