Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description: Job Summary
Responsible to the Senior Manager Flight Simulation Maintenance & Engineering for the day to day Flight Simulation Equipment and Ground Training Equipment maintenance operations that ensure training equipment continued reliability, quality assurance, and quality control. Responsible for fulfilling the 14 CFR Part 60 responsibilities and coordinating NSP events.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Model the Southwest Way
Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
Invest in leadership and self-growth through participating in continuous learning and development
Responsibilities
Establish and maintain adequate manpower staffing to the various work shifts. Assign tasks to appropriately qualified personnel that will ensure that each Flight Simulation Training Device and Ground Training Equipment shall meet and maintain all regulatory and guidance material requirements
Communicate and coordinate with the FAA NSP on all regulatory topics in accordance with the FAA Simulator Quality Management System requirements and with the Southwest Airlines Simulator Quality Maintenance Program
Maintain the Simulator Quality Maintenance Program and assure current practices are correctly reflected
Assign and schedule the necessary Technician and Pilot QA Team members for acceptance testing and evaluation duties
Assign Lead roles as necessary which oversee shift personnel and Lead roles for specific areas of expertise
Develop and promote standardized practices and policies related to all aspects of the technical work, especially as relates to equipment preflight, preventative maintenance, inspection, testing, documentation, and quality assurance
Establish and ensure the development of methods and procedures for maintaining formal software and hardware configuration control
Recommend adequate and appropriate spares holding and stock levels, staff training, and equipment upgrades/modifications
Assist with any technical work required in order to maintain the orderly, timely, and efficient operation of the training equipment
Ensure that all Flight Simulation Training Devices maintain compliance with 14 CFR Part 60, the FAA approved Southwest Airlines Simulation Quality Management Program, and/or appropriate regulatory guidance
Maintain liaison with appropriate equipment/parts vendors. Set up and promote administrative procedures for the efficient procurement and stocking of supplies, spares, and parts to support preventative and unplanned maintenance
Monitor trends in simulation training delivery and related regulatory guidance materials
Actively participate in associated internal and external committees and work groups
May perform other job duties as directed by Employee's Leaders
- Knowledge, Skills and Abilities
Possess an extensive knowledge of flight simulation equipment and their maintenance and regulatory requirements
Skilled in verbal and written communication
Skilled in organization and detailed work
Ability to interact effectively with a wide variety of personnel and disciplines inside and outside the Company
Ability to work with minimum amount of supervision
Ability to work within regulatory constraints and meet tight deadlines
Ability to accomplish tasks in stressful work environment
Ability to delegate work and manage the work of the Team
Ability to problem solve and make decisions regarding technical and complex work
Ability to work with others as part of a Team and work under stressful situations
Ability to provide timely feedback and coach and develop Team Members Education
Required: High School Diploma or GED
Experience
Demonstrated experience in directly or indirectly leading team(s)
Fully functioning, broad knowledge in:
Working as a Simulation Technician, Simulation Engineer or related field
Regulatory requirements related to the use and qualification of Flight Simulation Training Devices
Jet transport operations and aircraft systems
Licensing/Certification
Required: A valid passport allowing travel across US borders
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Ability to view a displayed image and accurately determine color, discern small details, and determine focus
Ability to climb ladders for access to maintainable flight simulator components
Able to lift at least 35 pounds from the floor to a waist high level
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Must be able to travel internationally
Must be able to work extended hours as needed
Pay & Benefits:
Competitive market salary from $134,750 per year to $149,700 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
- Pay amount does not guarantee employment for any particular period of time.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
08/18/2025
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