Customer Service Representative

F-Matic - Lehi, UT 84043
$15 an hour

Customer Service Representative

  • Answering daily phone calls
  • Processing and Entering all new sales into the system
  • Submitting orders to shipping
  • Submitting orders to manufacturing
  • Processes all invoices
  • Submits invoices and tracking information to all customers
  • Manages product back order with the assistance of purchasing
  • Process customer complaints to the right department and follows up when needed
  • Creates all Quotes for Sales Department
  • Scanning approvals into system
  • Filing customer service-related documents
  • Processing and filling payments from customers
  • Handles all customer service-related issues

F-MATIC is the world-class fragrance provider for business to make businesses smell great and as such shall use its Quality System and production process to achieve its objectives.

F-MATIC shall strive for first-time satisfaction, which includes maintaining compliance with its Quality System, continual improvement of its Quality System and Fragrance lines, and periodic review of business practices and performance to ensure sustainability.

Job Type: Full-time, $15 per hour

Work Location: Lehi, Utah between manufacturing and distribution facilities


  • Health insurance
  • Dental insurance offered
  • Paid time off
  • Holiday Pay
  • Company Parties

Pay Frequency:

  • Every other Thursday

Job Type: Full-time

Pay: $15.00 per hour


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off


  • 8 hour shift
  • Monday to Friday

Work Location:

  • One location

Communication method(s) used:

  • Email
  • Phone
  • In person

This Job Is Ideal for Someone Who Is:

  • Dependable -- more reliable than spontaneous
  • People-oriented -- enjoys interacting with people and working on group projects
  • Detail-oriented -- would rather focus on the details of work than the bigger picture

This Job Is:

  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • Open to applicants who do not have a college diploma

Company's website:


Benefit Conditions:

  • Waiting period may apply

Work Remotely:

  • No
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